We live and breathe User Experience or UX design at Every Interaction. We believe in a world where no-one needs a training manual to use a new program and where smart systems are blissfully simple to operate. We want to keep the basics simple and make tricky tasks manageable.

To achieve this we work flexibly, tailoring our approach to fit neatly into any existing working method. Every project, client and target audience is different, which is why we approach every new task afresh. We do, however, have some techniques and steps we like to use to help develop immaculate UX design:


We kick start every project with thorough research. We use a range of processes, including white boarding and persona development, to learn as much as we can about your users, your service and your ambitions before we get underway. We also invest time in learning from the true experts on your product – you! We harness your insights, data and research to understand your requirements inside out.


It’s time to get creative. We collaborate as a team, and with your business, to generate the inspiration and ideas which will evolve into your final design.


We put all of that research and creativity into practice, developing our very first iteration of your website or tool.


We put our “first draft” through its paces, working as a team and with your input to identify possible issues as well as areas for improvement. We may also run user testing to generate even more insight into how the new design works.


We set to work implementing the changes highlighted by our testing stage. We run through this “testing and perfecting” cycle many times until we have built a flawless piece of technology which ticks all of your users’ boxes – and yours too.

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